HP Probook 470 G3 -"Your system is not fully configured - contact your hp customer support"

Discussion in 'Computer Hardware Repair' started by oliviu50, Jun 30, 2018.

  1. oliviu50

    oliviu50 New Member

    Joined:
    Apr 29, 2018
    Messages:
    7
    Likes Received:
    1
    Hello,

    When turn on me laptop,appear for a few seconds "Your system is not fully configured - contact your hp customer support" . I mentioned that after that it entered smoothly in Windows 10. The motherboard was replaced with a new one in authorized service, all the series of devices were inserted correctly. Bios is up to date.
    I have no other problem besides this warning.
    Please help me to not have this warning, without having to send it back in service. It's an HP Probook 470 G3 laptop.

    Thanks!
     
  2. Loading...

    Similar Threads - Probook system fully Forum Date
    HP PROBOOK 450 G3 (QUANTA X63C DAX63CMB6C0 R1A) PDF Schematics Aug 6, 2023
    HP Probook 450 G3 Quanta X63 boardview Schematics Aug 6, 2023
    HP ProBook 640 G4 6050A2930101-MB-A01 (A1) BIOS/UEFI Jun 26, 2019
    HP PROBOOK 450 G6 DAX8JMB16E0 BIOS X8J BIOS/UEFI May 30, 2019
    ProBook 640 G2 detects battery even though battery is not connected Computer Hardware Repair May 16, 2019

  3. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    can send one photo show error ?
     
  4. oliviu50

    oliviu50 New Member

    Joined:
    Apr 29, 2018
    Messages:
    7
    Likes Received:
    1
    All series are entered correctly (S / N; system board id; SKU number; UUID etc). It's all right, except that start-up warning appears, disappearing in a few seconds.
    In attach is photo.
     

    Attached Files:

    #3 oliviu50, Jun 30, 2018
    Last edited: Jun 30, 2018
  5. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    Buy VIP and get support
    Account Upgrades
     
  6. oliviu50

    oliviu50 New Member

    Joined:
    Apr 29, 2018
    Messages:
    7
    Likes Received:
    1
    It finally resolved by running the sssm.bat file !! The message has disappeared.
     
    • Like Like x 1
  7. laptopuri

    laptopuri Well-Known Member

    Joined:
    Feb 9, 2015
    Messages:
    61
    Likes Received:
    0
    bios for 470 g3?
     
  8. 01ifix

    01ifix Well-Known Member

    Joined:
    Jun 10, 2015
    Messages:
    1,377
    Likes Received:
    103
    can you share the sssm.bat file ?
     
  9. laptopuri

    laptopuri Well-Known Member

    Joined:
    Feb 9, 2015
    Messages:
    61
    Likes Received:
    0
    oliviu50 can you send me your bios ? thank you
     
  10. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    Hi,
    I encounter the same problem after replacing the motherboard.
    Could you please help me and send me the sssm.bat file, and explain me how to do ?
    Thx.
     
  11. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    buy one VIP and get support
    Account Upgrades
     
  12. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    It's ok I've upgrade my account.
     
  13. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    ok now provided detail problem photo error and bios old i check and fix.
     
  14. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    Ok
    I just have buy a new motherboard for my house ProBook 450 g3
    When installed I see it's really new an not configured...
    The message :
    System is booting in manufacturing program mode
    Warning: your system is not fully configured

    I've try to enter values in the bios. But visibly not the true values!

    Which informations do you need?
     

    Attached Files:

  15. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    try it
     

    Attached Files:

  16. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    Have I to update from BIOS ? If it is the BIOS doen't recognize my usb key with the file !

    I created a USB key with HP BIOS update package and put the bin file in new folder, but bios don't see the file !
     
  17. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    after renaming your file as N78_0138.bin, it is recognize but don't work !

    Here is the last BIOS for my computer
     

    Attached Files:

  18. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    no, bios this only 9MB can not work, pls prog it send i one photo or video show it work i check.
     
  19. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    Last BIOS download from HP is 9MB. It works fine, I've installed it.
    When I try your file, sytem reboot and does nothing !
     
  20. technical

    technical Moderator Staff Member

    Joined:
    Dec 13, 2013
    Messages:
    64,627
    Likes Received:
    4,729
    you update from window or Programming full ?
     
  21. fmunier

    fmunier Well-Known Member

    Joined:
    Apr 23, 2019
    Messages:
    12
    Likes Received:
    1
    It's the extract of Windows Update
    Don't know programming full ?
    Don't know how to do ?
     
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice