HP Elitebook x360 1030 G3 Power On Authentication Password reset?

Discussion in 'BIOS/UEFI' started by S1mpl3, Apr 4, 2019.

  1. S1mpl3

    S1mpl3 Well-Known Member

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    Hi can anyone advise how to clear this please?

    Has Winbond 25Q256JVEQ and 25Q80DVIG chips and HP Surestart enabled if that helps.

    Many thanks
     
    #1 S1mpl3, Apr 4, 2019
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  2. 01ifix

    01ifix Well-Known Member

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    upload your dump here
     
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    #2 01ifix, Apr 4, 2019
  3. S1mpl3

    S1mpl3 Well-Known Member

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    Looking into that..
     
    #3 S1mpl3, Apr 4, 2019
    Last edited: Apr 4, 2019
  4. S1mpl3

    S1mpl3 Well-Known Member

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    Got this from HP Support to flash but it won't take it due to the security setup. Does that help? I am willing to go away and do more research, desolder and reprogram the chip if necessary. Apologies for my basic knowledge at this point but it seems as though I am in the right place and am technically minded enough just haven't had to deal with this situation before.

    Many thanks,
     
    #4 S1mpl3, Apr 4, 2019
  5. S1mpl3

    S1mpl3 Well-Known Member

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    Sorry if I am in the wrong forum? If anyone could please point me in the right direction I would appreciate it. I'm guessing I need to desolder the chip and flash that bin file to it but I could be wrong. Any advice, links or shoves in the right direction? Ie software / hardware interface wise /and / or services please? I'll get there by myself in the end but a little help right now would be great.

    Thank you.
     
    #5 S1mpl3, Apr 4, 2019
  6. technical

    technical Moderator Staff Member

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    If not a technique, I recommend you bring your computer to the nearest store for good support.
     
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    #6 technical, Apr 4, 2019
  7. S1mpl3

    S1mpl3 Well-Known Member

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    I worked doing technical support, OSM, workshop repairs etc for a large PC manufacturer for nearly 15 years, I'm not dumb, just out of touch and my memory's a bit hazy due to ill health. Thanks for the reply anyway.
     
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    #7 S1mpl3, Apr 4, 2019
  8. 01ifix

    01ifix Well-Known Member

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    upload your dump here
     
    #8 01ifix, Apr 4, 2019
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